How the Program Works

1. Select the travel packages your organization wishes to offer at your event. Either choose from the packages we’ve already put together, or we’ll be happy to work with you to customize trips featuring varying classes of air travel and lengths of stays – or entirely different destinations if you like. Please let us know what trips you ultimately decide to offer to your donors prior to promoting them so we can notify you if any changes have taken place including participating hotels. By the way, since there are no financial obligations upfront, the more trips you include in your auctions, the more money your organization makes.

2. When publicizing the auction items, use our pre-approved destination descriptions or submit your copy to us for editing and comments. (Allow 10 business days for response.) Please be sure to include the terms and conditions with each trip.

3. You may wish to set minimum bids for the travel packages you’re offering. Many organizations set a minimum bid between $300-$500 over the cost of a package, or more on the higher priced packages.

4. Remember to include the terms and conditions pertaining to the packages. Mitch-Stuart, Inc. assumes no responsibility for omissions or incorrect information provided to your donors or attendees.

5. Your organization is not expected to pay for the trips you select until your auction is complete and you have the winning bids in hand. Because no money is exchanged up front, no advance paperwork is necessary.

6. At your event, we suggest you provide written confirmation verifying the prize each donor receives, including the description and terms and conditions. Collect payment from the successful bidder at that time. Mitch-Stuart can provide you with a sample letter congratulating the winning bidders.

7. Following your event, complete an order form and send it to us by email or fax. Mitch-Stuart will provide you with an invoice via email within 24 hours. The price your organization pays is the cost listed in our catalog of destinations. Checks and credit cards are accepted. There are no refunds once packages are purchased.

8. Your order will be fulfilled following receipt of payment. Please allow 10 business days to receive your package via FedEx. Instructions for booking the travel is printed on the certificates/awards your donors will receive. There is a standard $8.95 overnight shipping fee for all packages we ship to your agency. If requested, we will ship directly to your winning bidders at $8.95 per package.

9. Remember, when you distribute the travel packages to your donors, you have a fantastic opportunity to interact with them. Take advantage of it. It’s a perfect time to solidify relationships with your best supporters.

It’s our pleasure to support your good work in the community!